CHW-5105 UserStoreFailure
user store is unavailable; please retry
Copies the raw Markdown source of this guide, for pasting into an LLM or notes.
Default message: user store is unavailable; please retry
HTTP status:500(server)
Problem. A user-table read or write failed in a context where the request cannot continue without it. Cause. Transient storage failure, connection pool exhaustion, or a constraint violation. The SSO callback, password-login, 2FA-verify, break-glass, and admin 2FA-reset paths all surface DB errors here rather than masking them as “user not found” / CHW-1101 — a database outage during sign-in returns 5xx so it is not silently treated as a credential failure. Fix. Retry; if the error persists, open a support ticket with the request ID. HTTP 500.